elero GmbH Antriebstechnik

Maybachstr. 30
73278 Schlierbach
Germany


Phone: +49 7021 9539-0
Fax: 49 7021 9539-212
E-Mail: info@elero.de

Frequently asked questions

If you are an end customer and are interested in our products, please contact one of our competent service partners directly. Use our dealer search to find a suitable specialist in your area quickly and simply.

Can I buy products directly from elero as an end customer?

If you are an end customer and are interested in our products, please contact one of our competent service partners directly. Use our dealer search to find a suitable specialist in your area quickly and simply.

Can I upgrade my existing wireless roller shutter control unit to include a sun protection function?

Yes. You can upgrade your existing elero radio control units to include the Lumo-868. Using the battery-powered light, twilight and glass breakage sensor,  roller shutters are optimally controlled based on light values.
 

What is the successor to PEZ control devices?

PEZ-84, PEZ-85, PEZ-88-R, PEZ-88-RS, PEZ-90-R-RS, PEZ-95-R-RS-ASTRO, PEZ-R-RS-ASTRO

The AstroTec with integrated timer is the successor to PEZ control devices. The Astro function enables efficient opening and closing of hangings according to sunrise and sunset times.

The motor control unit must be replaced in full, including the mains unit!

Electrical connections need to be made by an authorised electrician!
Electrical connection / wiring of AstroTec is identical to connection of PEZ control units.

 

Can I upgrade my existing automatic roller shutters, awnings and (cable-based) blinds with wireless technology so I can operate them via a hand-held transmitter or smartphone?

In principle, there are lots of options for upgrading existing systems to wireless technology. Which measures are worthwhile depends on the individual installation situation. A trained elero specialist can check which options are available and will draw up a suitable quotation for you.

Use our dealer search to find a suitable specialist in your area quickly and simply.
  
 

How can I adjust the limit switches on a tubular drive for awnings and roller shutters?

RolTop, SunTop, VariEco

For technical installations, please contact a specially trained elero partner, who will be able to perform the setting quickly and simply. Commissioning by a non-specialist may lead to the system being destroyed in certain circumstances. Use our dealer search to find a suitable specialist in your area quickly and simply.

Specialist trade partners can learn how to set limit switches under Operation Videos.

For further information, see the relevant instructions too.

What is the successor to 8-11 type mechanical tubular drives for roller shutters and awnings?

Old productNew product
Type 8                         VariEco S
Type 9           VariEco M               
Type 11VariEco L

 

If you are an end customer and are interested in our products, please contact one of our competent service partners directly. Use our dealer search to find a suitable specialist in your area quickly and simply.
 

What is the successor to CSM-type electronic tubular drives for awnings?

Old productNew product
CSM-E Type 8SunTop S
CSM-868 Type 8            SunTop S-868               
CSM-E Type 9SunTop M
CSM-868 Type 9SunTop M-868
CSM-E Type 11SunTop L
CSM-868 Type 11SunTop L-868

 

If you are an end customer and are interested in our products, please contact one of our competent service partners directly. Use our dealer search to find a suitable specialist in your area quickly and simply.


 

What is the successor to ACS-type electronic tubular drives for roller shutters?

Old productNew product
ACS-E Type 8RolTop S
ACS-868 Type 8            RolTop S-868               
ACS-E Type 9RolTop M
ACS-868 Type 9RolTop M-868

 

If you are an end customer and are interested in our products, please contact one of our competent service partners directly. Use our dealer search to find a suitable specialist in your area quickly and simply.

Are sun/wind monitors still available as spare parts for the Sonneboy control units?

Sonneboy, Sonneboy 90, Sonneboy impuls

No. Sonneboy control devices and sensors were discontinued a few years ago and spare parts are no longer available. The cable-based light and twilight sensor Lumero is compatible with Sonneboy control units.

Old productNew product
Sonneboy,
Sonneboy 90,
Sonneboy impuls
AeroTec                
Sun / wind monitors for
Sonneboy, 
Sonneboy 90,
Sonneboy impuls
Aero
Wind monitor
Sonneboy,
Sonneboy 90,
Sonneboy impuls
Ventero
Photocell 
Sonneboy,
Sonneboy 90,
Sonneboy impuls
Lumero

 

Evaluation of wind has been changed on the new control system. For this reason the Sonneboy/Sonneboy 90 control units are neither compatible with the new Aero and Ventero sensors nor the old sun/wind monitors with the new AeroTec.

Electrical connections need to be made by an authorised electrician! Electrical connection/wiring of AstroTec is identical to connection of Sonneboy control units.

 

How do I change the batteries on the PEZ?

Instructions on changing batteries on the PEZ can be found in the download area
Enter the product name in the search field and select "Archive".