elero GmbH Antriebstechnik

Maybachstr. 30
73278 Schlierbach
Germany


Phone: +49 7021 9539-0
Fax: 49 7021 9539-212
E-Mail: info@elero.de
English

Switch from Centero Home to Centero Home NXT


=> Preparation for Centero Home NXT: Save configuration and backup in the Centero Home app and load it in the Centero Home NXT app.

 

Part 1: Save configuration

1. Open settings  .
2. Select [Account]
(log in if necessary).


3. Select [Configurations].


4. Select [Save current configuration].


 

5. Set password.
(Please remember the password, it cannot be reset).

6. Set the name.

7. Set a tick at "Save all devices".

8. Finally, select [Save configuration].

Example:

Password => 12345678

Name => V6221128
 

Important: Only check the box for "Save all devices".
 


 

9. You return to the overview of the saved configurations. Return to the start screen.

 

Part 2: Gateway Backups

1. Open settings  .
2. Select [Account]
(log in if necessary).


3. Select [Gateway Backups].


4. Select [Save Backup].


 

5. Set the name.

6. Set password.
(Please remember the password, it cannot be reset)

7. Repeat password.

8. Finally, select [Save].

Example:

Name => V6221128

Password => 12345678

Repeat Password => 12345678


 

9. You will return to the overview of the saved backups.

 

Part 3: Loading the configuration in the Centero Home NXTn

1. Start the Centero Home NXT app on the mobile device.
2. Enter the account data.
3. Check the box [Stay logged in].
4. Select [Log in].


5. Select [Load configuration].


6. Select [Load configuration].


7. Select Configuration.

Info: If a restricted or full configuration is selected, the corresponding devices are actively displayed in the new mobile device.
 


8. Enter [Password].

9. Select [Load configuration].


 

The start screen of the Centero Home app is displayed.

 

The complete operating instructions for the Centero Home NXT can be found here.

Gateway is not found in access point mode

Cause: Gateway is too close to the mobile device

=> Solution: Move the mobile device further away from the gateway
 

Cause: Gateway is too far away from the mobile device

=> Solution: Move the mobile device closer to the gateway
 

Cause: Gateway is shielded by walls, cabinets or other obstacles

=> Solution: Position the gateway so that the gateway can communicate with the mobile device

 

The complete operating instructions for the Centero Home NXT can be found here​​​​​​​.

Gateway cannot set up a connection to the home WLAN

Cause: Repeaters interfere with a direct connection to the WLAN router

=> Solution: Deactivate all repeaters, access points or further WLAN routers with the same SSID
 

Cause: Gateway too close or too far away from WLAN router

=> Solution: Change location of gateway to WLAN router
 

Cause: Gateway is shielded by furniture, walls or other objects

=> Solution: Position the gateway so that communication with the WLAN router is possible
 

Cause: Existing 5GHz network with the same SSID interferes with connection establishment

=> Solution: Temporarily rename or deactivate 5GHZ WLAN

 

The complete operating instructions for the Centero Home NXT can be found here​​​​​​​.

Gateway cannot connect to the Cloud Server

Cause: Firewall may be set too strictly

=> Solution: Release ports 1901, 1902 and 1905 for communication in the firewall
 

Cause: Cloud server is down

=> Solution: Wait until the cloud server is accessible again

 

The complete operating instructions for the Centero Home NXT can be found here.

External access to the drives is not possible

Cause: Cloud access is not activated

=> Solution: Enable cloud access

Cloud access is required to control the devices on the CenteroHome NXT from an external network. This means that the gateway in the home network can be controlled via the Internet from a mobile network or e.g. hotel WLAN. Settings to the configuration outside the home WLAN are not possible.
 

Procedure: Activate Cloud Acces

1. Open the menu ≡ .
2. Select [Settings]


3. Select [Gateways]


 

4.Select [Centerohome]


 

5. Activate [Cloud-Access]


 

6. Enter [Password]
Info: This is a new password (gateway password) and not the same as the account password.
The password must be at least 8 characters long.

 

The complete operating instructions for the Centero Home NXT can be found here.

Question marks on the display for the drives

Cause: The gateway is not connected to the WLAN

=> Solution: Restart the gateway
 

Cause: The mobile device is not in the same WLAN as the gateway

=> Solution: Connect the mobile device to the correct WLAN

 

The complete operating instructions for the Centero Home NXT can be found here.

Configuration cannot be loaded

Cause: Wrong version of the configuration

=> Solution: Check upward compatibility / downward compatibility - Replace gateway

Info: After a gateway has been set up, a gateway backup and a backup of the configuration must be performed. This is recommended in case of a possible defect or data loss of the gateway. Otherwise, a new gateway must be taught-in again on all devices. A backup of a V5 gateway can be transferred to a V6 gateway. This means that version 6 is downward compatible, while V5 is not upward compatible.
 

Cause: The configuration backup is damaged

=> Solution: Create a new backup on the main unit - Back up configuration
 

Procedure: Save configuration

1. Open Menü ≡ 
2. Select [Settings] 
3. Select [Configurations]


4. Select [Save configuration].


 

Select [New].
If an existing data backup is to be overwritten, then [Overwrite] must be selected.


 

Important! Read the note in the app.

6. Enter the [Name] of the file.
(Here in the example, the device version V6 with the current date).
7. Enter [Password].


8. Select [Save].
After saving, the image jumps back one level and the message "Configuration successfully saved" appears.

 

The complete operating instructions for the Centero Home NXT can be found here​​​​​​​.

A second mobile device cannot be brought into operation

Cause: Incorrect procedure

=> Solution: Loading the configuration on the new mobile device.

 

Procedure: Loading the configuration on the new mobile device

1. Start the Centero Home App on the new mobile device.
2. Enter account data.
3. Check the box [Stay logged in].
4. select [Log in].


 

5. Select [Load configuration].


 

6. Select [Load configuration].


 

7. Select configuration.
Info: If a restricted configuration or a complete configuration is selected, the corresponding devices are actively displayed in the new mobile device.


8. Enter [Password].
9. Select [Load configuration].


The start screen of the Centero Home App is displayed.


 

With a restricted configuration, only the released rooms and units are displayed.

 

Cause: Missing configuration backup.

=> Solution: Run a data backup on the main device - Backup configuration
 

Procedure: Save configuration

1. Open menu ≡ .
2. Select [Settings].
3. Select [Configurations].


4. Select [Save configuration].


5. Select [New].
If an existing data backup is to be overwritten, then [Overwrite] must be selected.


Important! Read the note in the app.

6. Enter the [Name] of the file.
(Here in the example, the device version V6 with the current date).
7. Enter [Password] .


8. Select[Save].
After saving, the image jumps back one level and the message "Configuration saved successfully" appears.

 

The complete operating instructions for the Centero Home NXT can be found here.

What voice commands are available for Amazon Alexa®?

The following voice commands can be executed with Amazon Alexa®:


=> Raise / open / retract roller shutter:

Voice command:

"Alexa living room Raise roller shutter!".

Valid syntax:

Alexa - room name - device name - increase or decrease / raise or lower
-----------------

=> Drive group as a scene:

A scene must be created (e.g. shading).
Select all devices in the office and set "Drive to intermediate position".

Voice command:

"Alexa start office shading!"

Valid syntax:

Alexa - Start - Room name - Scene name
-----------------

=> Stop a rolling shutter:

Voice command:

"Alexa living room shutter off!"

Valid syntax:

Alexa - room name - device name - off
-----------------

=> Light (Philips Hue):

Voice command:

"Alexa, turn on the living room ceiling lamp!"
-----------------

=> Shading (elero):

Voice command:

"Alexa, open the living room shutters!"

"Alexa, close the living room shutters!"
-----------------

=> Heating (Homematic):

Voice command:

"Alexa, set the living room heating to 23!"
-----------------

=> Macro / Scene: (Various):

Voice command:

"Alexa, turn on living room TV!"

"Alexa, start scene office shading!"

-----------------

 

The complete operating instructions for the Centero Home NXT can be found here.

Amazon Alexa® does not detect the devices resp. start cloud export

Cause: Alexa Skill is not linked to the elero account

=> Solution: Link Alexa Skill with the elero account
 

Cause: Missing configuration backup in the cloud

=> Solution: Perform cloud export
 

Procedure: Perform cloud export

1. Open Menü ≡ .
2. Select [Settings].
3. Select [Configurations].
4. Select [Cloud-Export].


 

Important! Read the note in the app.

5. Select [Start Export].

 

6. Select [Yes]

 

Green field appears on successful upload


 

The complete operating instructions for the Centero Home NXT can be found here.