elero GmbH Antriebstechnik

Maybachstr. 30
73278 Schlierbach
Germany


Phone: +49 7021 9539-0
Fax: 49 7021 9539-212
E-Mail: info@elero.de
English

Frequently asked questions

If you are an end customer and are interested in our products, please contact one of our competent service partners directly. Use our dealer search to find a suitable specialist in your area quickly and simply.

Where can I get information about the new Centero Home NXT?

You can get solutions and answers in the FAQs for Centero Home NXT at this link:

=> FAQs Centero Home NXT

 

You can download the operating instructions and the compatibility list here:

=> Manual Centero Home NXT

=> Compatibility list Centero Home NXT

 

 

How can I find a suitable drive for my installation situation?

With the drive calculation program by elero, you can find a suitable drive for your relevant installation situation in just a few clicks.
 
 

Can I buy products directly from elero as an end customer?

If you are an end customer and are interested in our products, please contact one of our competent service partners directly. Use our dealer search to find a suitable specialist in your area quickly and simply.

How do I teach in a radio transmitter?

TempoTel 2, MultiTel 2, VarioTel 2, LumeroTel 2, MonoTel 2, SoloTel 2, AstroTec-868, MemoTec-868, UniTec-868, VarioTec-868

For technical installations, please contact a specially trained elero partner, who will be able to perform the setting quickly and simply. Commissioning by a non-specialist may lead to the system being destroyed in certain circumstances. Use our dealer search to find a suitable specialist in your area quickly and simply.

Specialist trade partners can learn how to set limit switches under Operation Videos.

For further information, see the relevant instructions too.

Are spare parts also available for PEZ control devices (control panel, cover)?

PEZ-84, PEZ-85, PEZ-88-R, PEZ-88-RS, PEZ-90-R-RS, PEZ-95-R-RS-ASTRO, PEZ-R-RS-ASTRO

No. PEZ control devices were discontinued a few years ago and spare parts are no longer available. The successor is the AstroTec with integrated timer. The Astro function enables efficient opening and closing of hangings according to sunrise and sunset times. 

The motor control unit must be replaced in full, including the mains unit.

Electrical connections need to be made by an authorised electrician!
Electrical connection/wiring of AstroTec is identical to connection of PEZ control units.

Can I upgrade my existing wireless roller shutter control unit to include a sun protection function?

Yes. You can upgrade your existing elero radio control units to include the Lumo-868. Using the battery-powered light, twilight and glass breakage sensor,  roller shutters are optimally controlled based on light values.
 

Which overall product ranges from which switch manufacturers are elero wall devices suitable for?

AstroTec-868, UniTec-868, VarioTec-868, AeroTec, AstroTec, TempoTec, VarioTec, MonoTec

Below is an overview of which control units are suitable for which switches and which adapter frames are required.

How do I change the batteries on the PEZ?

Instructions on changing batteries on the PEZ can be found in the download area
Enter the product name in the search field and select "Archive".

Can I upgrade my existing automatic roller shutters, awnings and (cable-based) blinds with wireless technology so I can operate them via a hand-held transmitter or smartphone?

In principle, there are lots of options for upgrading existing systems to wireless technology. Which measures are worthwhile depends on the individual installation situation. A trained elero specialist can check which options are available and will draw up a suitable quotation for you.

Use our dealer search to find a suitable specialist in your area quickly and simply.
  
 

What is the difference between tubular drives with electronic and mechanical limit switches?

On tubular drives with mechanical limit switches, shutdown in the hanging's upper and lower end position is via a micro switch in each case. The shutdown position for the relevant sense of rotation can be adjusted via a limit switch setting screw on the drive head.

For drives with an electronic limit switch unit, the shutdown points are adjusted via the connecting cable and stored. Depending on the type, these drives enable special movement strategies or hanging protection functions via this end switch unit.